Internal Account Manager - PPE, Nursing, Medical, Chemical, Housekeeping & Equipment

​​​​​​The Company:

• Have experienced substantial financial growth. 

• Great reputation for service and products provided. 

• Investing in brand-new business premises. 

• Launching its own retail store on-site. 

 

The Role of the Internal Account Manager 

• 5 days in the office - (there may be some requirement to go out to customers using the pool car, fully expensed). 

• Our client is the leading specialist non-food supplier to care homes. 

• The company provides a market leading service supplying an extensive range of PPE, nursing, medical, chemical, housekeeping and equipment products to care providers in all parts of the UK.  

• Looking for 2 x Internal Account Managers to support the North East territory and the other to look after the South. 

• Your role will be to take responsibility for growing incremental revenues across an existing customer base and onboarding new customers.  

• You’ll grow and manage a portfolio of SMEs and build a strategic relationship with them by account reviews, gaining share of wallet, upselling, and cross selling to increase their lifetime value. 

• Retain and grow an account portfolio in order to hit team revenue targets by introducing customers to new products, identifying opportunities, competitive win backs and gaining referrals.  

• Develop long term profitable relationships with customers to ensure full growth potential of your portfolio.  

• Acquire a thorough understanding of customers’ needs and requirements through a consultative approach.  

• Work on key campaigns in order to increase revenue from current customers.   

• Conduct online client review meetings, coordinating customer feedback.  

• Provide feedback on products, the market and competitor activity.  

• Deliver against all agreed company and department service levels, supplying accurate and timely reporting as required.  

• Produce and work to account development plans / quarterly sales presentations, team objectives and the company’s core values. 

 

Benefits of the Internal Account Manager

• Up to £28k basic salary  

• Competitive bonus scheme based on cash margin sales  

• 22 (+ 1 birthday) day's holiday  

• Pension  

• Free on-site parking & EV Charging on site  

• Staff discount 

 

The Ideal Person for the Internal Account Manager 

• Strong account management experience, working with a number of accounts through a consultancy style approach. 

• Ideally your experience will be within the business-to-business sectors. 

• Excellent written and verbal communication skills, able to communicate effectively with internal and external stakeholders. 

• Tenacious with a desire to exceed expectations. 

• Ability to re-plan if necessary. 

• Highly organised and efficient, able to manage and prioritise work effectively, with a good attention to detail. 

• Using core Microsoft Office applications including the ability to analyse and interpret Excel spreadsheets. 

• Time management and planning skills. 

 

If you think the role of Internal Account Manager is for you, apply now! 

 

Consultant: Rio Barclay 

Email: riob@otrsales.co.uk 

Tel no. 0208 397 4114 

Candidates must be eligible to work and live in the UK. 

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